I recently installed Gyroq (www.gyronix.com) on my tablet. I ran into some issues with the creation of the icon in the system tray. I sent an email to support. Nick Dufill from Gyronix responded quickly with some information and a little while later with a link to an updated build. In addition to this, I see Nick is all over the GTD-Mind Manager list with responses and tips to people's issues. He definitely believes in his product and supports it.
I wanted to register a domain recently and went to Go Daddy. I entered the information, and paid for the registration. A friend went to check the domain and got an error. I checked and I had fat fingered the domain name. I went out and registered the correct domain. At this point I figured I was hosed. The friend suggested I call customer service and see what they could do. I spoke to a rep that was very helpful and reversed everything (even though I was the bozo) and refunded the money.
Two examples of people going out of their way to help others. This is good stuff.
Wednesday, November 01, 2006
T-Mobile Dash part 2
I spent some time hooking up the Active Sync. Was really quite easy.
At work, I have a Lotus Notes rule that forwards all appointments and meetings to my tablet email account. This works well except for the reschedules and cancellations, they do not get forwarded.
I have the Active Sync installed on the tablet. First sync, everything went over to the phone. Things looked good except there are some appointments that have some time zone strangeness. I haven't found the pattern, but it was simple to go in and fix them.
When I installed AS, I got a pop up from the ON task bar icon. I went into One Note and went to options, One Note Mobile and there is a button to install ONM. Clicked the button and away we went. I followed the instructions on the screen of the phone and there it was.
Looking at AS, I could see ONM, but not how to enable syncing. I finally was able to get it to sync.
I created a note with a picture on the phone, sync, and bam! it is on the tablet. I added some ink and it is on the phone. Wait, the ink does not appear as ink, but as icons. Bummer, but nothing major. I edit that and zap! it is over on the tablet with the changes. If you change in both places before syncing, it will give an error and ask which you want to choose very nice.
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